About Us



 The CourierWare Mission: Provide ergonomic, beautiful bags that last a lifetime.

 

EVOLUTION – A 28 YEAR STUDY IN SIMPLICITY AND FUNCTION

CourierWare designs are streamlined. We do not incorporate features that prove to be less than highly functional. The “Build-Your-Own-Bag” system emerged naturally from our store, and is now integrated into our website. All the features and designs evolved from repeated customer requests, not  from a boardroom.

OUR OPTIONAL INSERTS

Our removable laptop sleeves and camera inserts make it possible to use the same bag for multiple purposes. The dimensions of our bags have changed slightly over the years to accommodate cameras, laptops, Ipads and tablets. Our removable Camera Insert is a padded “box” with adjustable dividers.

TRADE-IN’S: RECYCLE YOUR USED BAG

All CourierWare bags are designed for heavy use and carry a lifetime warranty for workmanship. You can still TRADE YOUR OLD COURIERWARE BAG IN for credit on an updated design or size.

OUR STORY

We started designing courier/messenger bags for ourselves in 1986 when we were bicycle couriers and could not find a truly durable, ergonomic courier bag on the market.  All of the variations in this catalog are derived from our first messenger bag: the “Original Cambridge Courier Bag.”  We tested the first bags ourselves and then quickly found there was not only a demand from other couriers, but that anyone can use a comfortable, weatherproof bag that doesn’t wear out. Our designs reflect our commitment to make the highest quality, most durable, ergonomic messenger bag that we can. (Photo: Eric and Diana, 2014)

 

 

 

OUR BUSINESS

The first five years of CourierWare ran side by side with our courier business, Cambridge Bicycle Couriers. Our first store opened in a drafty garage in 1987 on a side street that few could find. We had a brick and mortar store in Cambridge for 15 years: first in Cambridgeport, then near Central Square and finally in Harvard Square.  Now 28 years later, we sell exclusively from this website and from our store/workshop in Randolph, Vermont.  We still make every bag ourselves as we have always sold direct (rather than wholesaling to stores) to ensure high quality and to avoid outsourcing. The predominant business model we now see in our world is one of unchecked growth and outsourcing to increase profit with investors dictating the course of business. The outcome: businesses that do not answer to anyone or the environment with massive production of disposable goods that end up in landfills with no one to be held accountable. This is not our way. We believe that small right-sized businesses engender business ethics we can all live with. When you call our toll-free number on the back of our tag inside each bag, you will speak directly one of the owners, Eric or Diana, who will be overseeing your order.  Thanks for your suggestions and support!

ALL OF OUR BAGS ARE MADE IN VERMONT AT A LIVABLE WAGE

All CourierWare bags are made one at a time or in a small production format to maintain high standards that might be compromised by outsourcing. In fact, we the owners, Eric and  Diana, do all of the cutting and a good deal of the sewing ourselves.  Many of the large Messenger Bag companies claiming “Made in the USA” outsource most of their work to China while doing very little final assembly here in the USA.   This is not our model.  We believe in full disclosure and full responsibility for our products.

Thank you for helping us thrive! Call us and speak with Eric or Diana if you wish: 1-800-678-2247, 1-617-876-2300 or 1-802-728-4172