About Us



 The CourierWare Mission: Provide ergonomic, easy to use, beautifully made bags that last a lifetime.

 

EVOLUTION – A 40 YEAR STUDY IN SIMPLICITY AND FUNCTION

CourierWare designs are streamlined, and easy to understand. We do not incorporate fad features that prove to be less than highly functional. Our “Build-Your-Own-Bag” system emerged organically from our in-person store interactions, and is now integrated into our website with further additions. All of our features and designs evolved from repeated customer requests, not  from a boardroom or from factory scrap management practices.

OUR OPTIONAL INSERTS

Our removable laptop sleeves and camera inserts make it possible to use the same bag for multiple purposes.

Our Laptop Sleeves have 1/8" neoprene padding and can be made to any fit any slim-ish electronic device. They have a Cordura nylon outer and nylon Pack Cloth liner.

Our removable Camera Inserts are padded, open-top “boxes” with adjustable dividers. They come come in 6 sizes. The padding is 1/8" neoprene. They have a soft Velcro fabric interior with a nylon Pack Cloth outer.

TRADE-INS: RECYCLE YOUR USED BAG

All CourierWare bags are designed for heavy use and carry a lifetime warranty for workmanship, ie. stitching. You can trade your old CourierWare bag in for credit towards any new bag. Trade-in value is typically from 10-25% of the original retail cost.


OUR STORY

We started designing courier/messenger bags for ourselves in 1986 when we were bicycle couriers in Boston and couldn't find a truly durable, waterproof, easy-access bag on the market.  All of our product variations are derived from our first messenger bag - The “Original Cambridge Courier Bag.”  We tested the first bags ourselves, then offered them to, and got feed-back from, other couriers. Soon we found that there was not only demand from couriers, but that anyone can use a comfortable, weatherproof bag that doesn’t wear out and is easy to live and work out of. Our designs reflect our commitment to make the highest quality, most durable, ergonomic, easy to use messenger bag that we can. (Photo: Eric and Diana, 2018)

 

 

 


OUR BUSINESS

The first five years of CourierWare ran side by side with our courier business, Cambridge Bicycle Couriers. Our first store was in a drafty garage in 1987 on a side street that few could find. We had a brick and mortar store in Cambridge for 15 years: first in Cambridgeport, then near Central Square and finally in Harvard Square.  Now 40 years later, we sell exclusively from this website and at our home workshop. We still make every bag ourselves as we have always sold direct (rather than wholesaling to stores) to ensure high quality and to avoid outsourcing. The predominant business model we now see in our world is one of unchecked growth and outsourcing to increase profit with investors dictating the course of business. The outcome: businesses that do not answer to anyone or the environment with massive production of disposable goods that end up in landfills with no one to be held accountable. This is not our way. We believe that small right-sized businesses engender business ethics we can all live with. When you call our toll-free number on the back of our tag inside each bag, you will speak directly to one of the owners, Eric or Diana, who will be overseeing your order.  Thanks for your suggestions and support!

ALL OF OUR BAGS ARE MADE BY THE OWNERS IN VERMONT

All CourierWare bags are made one at a time or in a small production format to maintain high standards that might be compromised by outsourcing. In fact, we the owners, Eric and  Diana, do all of the cutting and sewing ourselves.  Many of the large Messenger Bag companies claiming “Made in the USA” outsource most of their work to China while doing very little final assembly here in the USA.   This is not our model.  We believe in full disclosure and full responsibility for our products.

Thank you for helping us to help you!

Call or email us to contact Eric or Diana

1-617-876-2300 or 1-800-678-2247 (both go to Eric's cell phone)

info@courierwareusa.com